Lifestyle Agent Vacancy In Bespoke Residences & Holiday Homes

Hiring Organization / Company: Bespoke Residences & Holiday Homes
Basic Salary: To Be Discussed
Employement Type: Full-Time

Job Details:

Job Description

  • Establishes direct communication with all Residents. The contact with the Residents is daily via E-mails, telephone calls and personal visits. Acts as the person liaising directly with the Residents for concerns and for follow up.
  • To ensure that all residents queries and requests for information are handled efficiently.
  • Adheres to the property’s Health and Safety Policies and reports potential health and safety risks on behalf of the residents.
  • To assist, action, and record all guests/tenants/owners requests such as (but not limited to) taxi bookings, Housekeeping request, Maintenance requests, Restaurants Reservations, Transportations arrangements, Tours and Excursions, IT requests.
  • Actively records all Housekeeping, Engineering requests.
  • Actively record important information and follow ups on traces. Check and action traces daily.
  • To inform guests/owners/tenants/ for monthly window cleaning schedules.
  • To received and record any incoming messages for guests/owners/tenant in RMS.
  • To administer apartment access requests emails from owners, to allow real estate agents for viewings and liaise with Security.
  • Maintain positive and effective communication with Front Office Team, Housekeeping, Engineering, IT, Reservations Team
  • Responsible for maximizing revenue opportunities – i.e. through the “Ala Carte Services”
  • To be consistently knowledgeable about all outlets and retail at the hotel, latest info of Dubai and surrounding areas.
  • To ensure that all information on restaurants, bars, airlines, shopping malls and property facilities,are kept up to date at all times.
  • To ensure that the resident’s complaints and concerns are attended to promptly and handled in a professional manner according to Bespoke standards.
  • To report for duty punctually and wearing the correct uniform at all times.
  • Assist Residents Manager with the monthly Newsletter distributed via the owners portal with updates and information.
  • Perform any related duties special projects as requested by the Lifestyle and Residence Manager.

Job Types: Full-time, Permanent

Salary: From AED4,000.00 per month

Job Location Information:
City: Dubai
State: Du
Country: Ae
Location: Dubai

Date Posted: 2021-05-04
Job Listing No# : 44638

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