Guest Service Center Agent Vacancy In Field Operations

Hiring Organization / Company: Field Operations
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

  • To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
  • To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
  • To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  • To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
  • To develop a close and harmonious working relationship with all hotel departments,
  • To attend hotel events, daily shift briefings and training to improve professional skills.

  • College diploma in hotel management or related field
  • Previous experience in Front Office or Guest Services as Supervisor
  • Good Communication skills
  • Experience with Front Office Systems
  • Good English skills, both written and spoken



Job Location Information:
City: Abu Dhabi
State: Az
Country: Ae
Location: Abu Dhabi

Date Posted: 2021-09-15
Job Listing No# : 61402



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